FAQ
General
Section titled “General”What is Eazip?
Section titled “What is Eazip?”Eazip is an API service that converts multiple URLs into a single ZIP file. It’s perfect for:
- Archiving web content
- Batch downloading files
- Creating backups
- Data collection pipelines
How does it work?
Section titled “How does it work?”- Send a list of URLs to our API
- We download all files in parallel
- Files are packaged into a ZIP
- You get a download link
What file types are supported?
Section titled “What file types are supported?”Eazip can download any publicly accessible URL. Common use cases include:
- Documents (PDF, DOCX, etc.)
- Images (PNG, JPG, SVG, etc.)
- Data files (JSON, CSV, XML, etc.)
- Any other downloadable content
Pricing
Section titled “Pricing”Is there a free tier?
Section titled “Is there a free tier?”Yes! The free tier includes:
- 10 jobs per month
- Up to 100 URLs per job
- 1GB storage
- 24-hour file retention
How does Pro pricing work?
Section titled “How does Pro pricing work?”Pro is $29/month and includes:
- Unlimited jobs
- Up to 1,000 URLs per job
- 100GB storage
- Custom retention periods
- Priority support
What about storage costs?
Section titled “What about storage costs?”Additional storage beyond your plan is billed at $0.02/GB per day.
Technical
Section titled “Technical”What’s the maximum number of URLs per job?
Section titled “What’s the maximum number of URLs per job?”- Free: 100 URLs
- Pro: 1,000 URLs
Need more? Contact us for enterprise plans.
How long are ZIP files stored?
Section titled “How long are ZIP files stored?”By default, ZIP files are stored for 24 hours. Pro users can customize retention up to 30 days.
What happens if a URL fails to download?
Section titled “What happens if a URL fails to download?”The job continues with the remaining URLs. Failed URLs are reported in the job status with error details.
Is there a file size limit?
Section titled “Is there a file size limit?”Individual files are limited to 5GB. Total ZIP size is limited to 50GB.
Do you support authentication for URLs?
Section titled “Do you support authentication for URLs?”Currently, only publicly accessible URLs are supported. Authenticated URL support is on our roadmap.
Security
Section titled “Security”How are my files secured?
Section titled “How are my files secured?”- All transfers use HTTPS
- Download URLs are signed and expire
- Files are automatically deleted after retention period
- We don’t access or analyze your file contents
Where is data stored?
Section titled “Where is data stored?”Data is stored on Cloudflare’s global network, ensuring fast access worldwide and compliance with data protection regulations.
Can I delete my data immediately?
Section titled “Can I delete my data immediately?”Yes, you can delete any job and its associated ZIP file at any time via the API or dashboard.
Support
Section titled “Support”How do I get help?
Section titled “How do I get help?”- Documentation: You’re reading it!
- Dashboard: In-app support chat
- Email: [email protected]
- Pro users: Priority support with faster response times
I found a bug. How do I report it?
Section titled “I found a bug. How do I report it?”Please email [email protected] with:
- What you expected to happen
- What actually happened
- Steps to reproduce
- Any error messages
Do you have an SLA?
Section titled “Do you have an SLA?”Pro users have a 99.9% uptime SLA. See our terms of service for details.